Terms of Use

The Terms of Use below govern access to and use of the services offered by SOS Animal Help. By accessing and using our website, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of the Terms

By accessing the SOS Animal Help website (sosanimalhelp.org), you accept all the terms and conditions described in this document. If you use our services to make a donation or register an organization, you also agree to the additional Terms of Use applicable to those features.

2. Services Offered

SOS Animal Help offers a platform that connects donors and social organizations that need resources for their causes. Our main services include:

• Resource Donations: Allows individuals or companies to make donations to NGOs registered on the platform.
• Organization Registration: Allows NGOs to register in order to raise funds from donors in a secure and transparent manner.
• Transparency and Donation Tracking: Tools that allow donors to track the destination of the resources sent.

3. User Responsibilities

• Provide Accurate Information: Commitment to provide true, complete, and up-to-date data when registering or donating.
• Respect Intellectual Property Rights: All website content is protected and may not be copied or distributed without permission.
• Responsibility for Donations: The donor acknowledges that they are making a voluntary financial contribution to a registered organization.

4. Prohibition of Misuse

It is prohibited to use SOS Animal Help services for any illegal, fraudulent, or rights-violating activity. In addition, it is not permitted to:

• Make false or fraudulent donations.
• Share misleading or defamatory information, or information that violates the privacy of third parties.
• Modify or attempt to modify the platform or access unauthorized areas.

5. Payment Processing

By making a donation, you agree that SOS Animal Help may use third-party payment service providers to process the transaction. SOS Animal Help does not store sensitive payment data, such as credit card numbers, which are handled directly by partners.

6. Organization Registration

Organizations that wish to raise funds through the platform must:

• Provide the documents and information required for legal validation.
• Keep the organization's information up to date.
• Use the platform lawfully, in compliance with good-faith and transparency standards.

SOS Animal Help may refuse the registration of organizations that do not meet the requirements.

7. Intellectual Property

All website content (texts, images, graphics, logos, trademarks, etc.) is protected by intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

SOS Animal Help strives to ensure security and transparency, but is not responsible for errors, omissions, technical failures, or acts of third parties, including payment providers and partner NGOs. It is also not responsible for indirect or consequential losses.

9. Changes to the Terms of Use

SOS Animal Help may modify these Terms at any time. The changes will be published on this page with the date of the latest update. We recommend that you review them periodically.

10. Privacy Policy

Use of the platform is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Use are governed by the laws of Brazil. In the event of disputes, the parties agree to submit to the exclusive jurisdiction of the courts of the city of São Paulo, SP, Brazil.

9. Contact Us

If you have any questions about these Terms of Use or about our services, please contact us:

• Email: support@sosanimalhelp.org
• Phone / WhatsApp: +1 805 975 8416
• Facebook: www.facebook.com/sosanimalhelpbr
• Headquarters in Paso Robles, California — EIN: 41-4770760 — Address: 1721 Creeksand Ln, Paso Robles, CA 93446, United States
• Headquarters in Indaiatuba, São Paulo — CNPJ: 63.153.881/0001-09 · SOS Animal Help — Address: Av. Francisco de Paula Leite, 487, Jardim Santa Cruz, Indaiatuba/SP